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Product Support
BurnCage, BurnCage XL & BurnCage MAX
Owner's Manuals navigatedown
If you have any questions or are unsure of your model, please contact one of our experienced Technical Support Specialists via phone or email.
Please Note: Parts Lists and Schematics are located in the back of the Owner's Manual.
BurnCage, BurnCage XL & BurnCage MAX (Sept 2012 - Present)BurnCage, BurnCage XL & BurnCage MAX (Sept 2012 - Present) | Owner's Manual |
Troubleshooting navigatedown
A guide to solving common problems with your BurnCage.
Most problems are easy to fix. Consult the troubleshooting tips below for common problems and their solutions.
Before performing any maintenance procedure or inspection, ensure that the fire is completely out and the BurnCage has cooled completely. Always wear fire resistant gloves when handling the BurnCage.
- Cause: Loose or missing hardware from feet so the BurnCage is no longer square; Tighten or replace hardware as needed to form a square shape.
- The BurnCage may be too full of ashes; Empty the BurnCage.
- Allow sufficient time for fire to burn before adding more material.
- BurnCage air is being blocked; Ensure area around BurnCage is free of obstacles.
- Area not cleared enough around BurnCage; Douse area with water and clear away any grass or materials that may ignite.
Maintenance navigatedown
Regular maintenance is the way to ensure the best performance and long life of your BurnCage.
Before performing any maintenance procedure or inspection, ensure that the fire is completely out and the BurnCage has cooled completely. Always wear fire resistant gloves when handling the BurnCage.
Procedure | Before Each Use |
---|---|
Wash with Soap and Water | check |
Empty ashes | check |
Check Hardware for Tightness | check |
Empty ashes
Supplies Needed:
- Leather Gloves
Ash removal is made easy. After the ashes have thoroughly cooled simply tip the incinerator towards you and move it away from the pile of ashes. Remove the ashes and return your incinerator to its original burning position.
Note: The optional Ash Catcher Tray can be purchased to keep ashes off the ground for easier clean up.
Storage navigatedown
Before performing any maintenance procedure or inspection, ensure that the fire is completely out and the BurnCage has cooled completely. Always wear fire resistant gloves when handling the BurnCage.
- Clean the BurnCage with mild soap and rinse well with water.
- Be sure all nuts, bolts, and screws are securely fastened.